About the role: To undertake particular tasks relating to validation of client data on the Social Services ICT Systems to support management information, act as a link between ICT teams and operational teams on support/software issues, undertake the training of Social Services staff and assist in the User Acceptance Testing of Social Services ICT systems.About you: - The ability to work independently.- Excellent IT Skills, including Microsoft Excel. - Good analytical skills.- Excellent communication skills, both written and oral. - Ability to multi-task, prioritise and meet deadlines. - Good organisational and administrative skills.What you will do:- Provide performance reports for specific teams within Children's Services.- Raise awareness of the importance of data quality to facilitate continuous, customer centric, quality improvement throughout the Service.- Undertake regular audits on a one to one basis with operational staff. - Assist with user acceptance testing and module upgrades on the Social Services ICT system. - Perform regular data cleansing, including the deletion or moving of data within the Social Services ICT system.- Assist staff with ongoing support and advice in relation to the Social Services ICT systems.If you have any questions about the role, please contact: Jess Watlow, Business and Resource Officer01874612162[email protected]
This position has a requirement for an Enhanced DBS Check
Location - Countywide